Nursery Terms & Conditions

Minimum Booking

The minimum number of sessions your child can be booked into our pre-school is 2 sessions per week. One session equals either a morning or afternoon half day session.

Nursery Fees and Charges

The pre-school is term time only, 38 weeks a year.

Fees are payable on a termly basis in advance, bank details will be on invoice for transfers. Fees do have to be paid even when absent, except in special circumstances. This is to cover costs of salaries, hall hire, insurance, registration, staff training and snacks. In the event of your child leaving the pre-school, please inform the Manager in writing. A full half terms notice is required.

Top Banana operates the Government Funded Places for 2, 3 and 4 year olds. Parents of 3 and 4 year olds are eligible the term after their 3rd birthday. Your child is entitled to 15 hours per week (spaces permitting). Please make sure that the Manager knows which sessions you would like to apply for a term in advance (this is to help with allocation of spaces and saves disappointment). We also offer 30 hours if you have met the criteria for 2, 3 & 4 year olds.

For 2, 3 & 4 year olds accessing 30 hours of FEE, this can be a 6 hour session from 8.30am – 2.30pm every day of the week term time subject to availability.

Please see our pattern of delivery

Arrears

If there are outstanding fees at any time, the Nursery reserves the right to immediately suspend or terminate childcare services for the child until the position is rectified. Any cost incurred as a result of suspension or termination will be paid for by the parent/guardian of the child. Any costs incurred by Top Banana, as a result of arrears such as Legal, Bank or administrative charges, will be refundable in full by the parent/guardian.

Top Banana will apply a minimum charge of £30.00 to be allocated to a child’s fees, for any unauthorised cancellation of a Direct Debit mandate.

If you are late picking your child up there will be a charge £5.00 for every 5 minutes you are late picking up.

Cancellation/Termination

In the event of your child leaving the pre-school, please inform the Manager in writing. A full half terms notice is required.

Infections & Illnesses

Top Banana cannot normally undertake the care of sick children. The nursery must be informed of any child sickness or problems before attempting to bring the child to the premises. Each case can then be considered on a strictly individual basis.

In the interest of other children and staff it will be necessary to exclude any child who has been diagnosed with certain contagious illnesses and diseases. The exclusion will remain in force until the child’s Doctor has cleared the condition. The current lists of illnesses include: chicken pox, mumps, rubella and measles.

As noted above no refund will be given in the event of the child’s exclusion due to illness.

Opening Times

Top Banana opening times are:
8.30am – 3.00pm Monday to Friday, term time only.

Local Terms and Conditions

From time to time the Terms and Conditions will change and vary for each individual setting, dependent on site-specific operational requirements including changes to legislations and regulations.

Force Majeure

Top Banana is unable to offer any refunds or compensation for closure or suspension of nursery activities as a result of third party action, inclement weather, fire, flood or any other event beyond our control.

Personal Property

TTop Bananaa cannot be held liable for the loss or damage of any item belonging to the public on the premises. This particularly applies to children’s clothing and toys as well as motor vehicles, prams and buggies.

Data Protection

At Top Banana we take our data protection obligations very seriously. For more information on how we use your personal data and your rights in relation to your personal data please see our privacy notice which is available on our website.